State Farm® Insurance Agent Jennifer Downer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shelby Gasche
September 22, 2026
"She’s very helpful and was super nice made the whole process hassle free."
"Shelby, thank you for the fantastic review! We’re always here to support you with your insurance needs in Lenoir City. "
James Ryan
September 22, 2026
"That were very perfessional and did a good job"
"James, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
James Rankin
September 16, 2026
"Very friendly staff ! Agent will go way above to help on a claim! Highly recommend!!"
"Thank you!"
Damian No
August 16, 2026
"I have to give this review because you almost hire some really good-hearted people! I didn't get this lady's name but she had blue eyelashes and blonde hair, she saw me and my daughter out doing doordash and I was delivering to the house right next to the business, as we were going to our car she gave us $20 that was a huge blessing to me as I was struggling to get orders that day! God bless you all! 🥹"
"Damian, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Lenoir City insurance team is always here and happy to help. "
Brittany
August 10, 2026
"My mother recently moved here to Lenoir City and got this insurance. After this location not refunding her and her having to dispute with her bank another charge even after she already paid for the month of July, and after the Bloomington IL location not refunding her also and telling her she had a check coming in the mail for some kind of credit but she never got it, I will be looking for a different car insurance for her. This experience has been bs and people lying and charging for no reason. Companies need to stop being greedy and only want $ and do right by a customer instead."
"I am sorry to hear of this experience. I am always happy to look in to matters such as this. You can reach me on my personal cell phone which I give to all of my customers. (865/755-2443). "
Sami Ansari
June 14, 2026
"danielle was wonderful!"
"Thank you so much for the 5-star review of State Farm Agent Jennifer Downer’s Team! We deeply appreciate your kind words here in Lenoir City . "
jade hale
June 14, 2026
"Danielle was great!"
"Thank you so much for the 5-star rating, jade! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Brian Johnson
May 18, 2026
"Great service"
"Thank you for your review Brian ! We sure do appreciate your business!"
Will Fritts
December 11, 2025
"Bethany Fritts helped so much to reduce the cost of my car insurance from my previous provider. I was able to bundle my renters and car insurance and got a 50$ a month reduction in cost! Thanks!!"
"We sure do appreciate this 5 star review! We love having Bethany on our team !"
Brittany Jackson
November 1, 2025
"I’ve been with this office for many years! Everyone there is so sweet and personable!! Shout out to Danielle for handling all my questions and needs so timely. I appreciate all of her help and trust her to get things done. Thank you Danielle!! Keep rocking it and going above and beyond!!"
"We sincerely appreciate this awesome review!"
Anonymous
October 30, 2025
"Good friendly people"
"Thank you Amanda ! We appreciate the 5 star review!"
Victor
October 29, 2025
"Bethany was super helpful and nice. She answered all of my questions and was very patient with me. I’ve called several other insurance companies before and they never have any patience but Bethany did and that means a lot!"
"Thank you for your 5 star review ! We are lucky to have Bethany on our team !"
Marcia Barnard
October 29, 2025
"Danielle answered all of my questions and was very helpful."
"Thank you for your review ! Danielle is an asset to our team !"
Trenton Hughes
October 29, 2025
"Love the staff their so nice"
"Thank you for this awesome review !! We appreciate your business!"
Olivia Barnard
October 29, 2025
"Danielle was very helpful"
"Thank you for taking the time to give us a review ! "
Lloyd Goodin
October 29, 2025
"Bethany was very helpful and listened to my questions"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Levi Belew
October 29, 2025
"Kind and professional highly recommend!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
dan t
October 29, 2025
"Bethany did a great job and she even gave me a pen!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Victor Cadena
October 29, 2025
"Bethany was very helpful and provided the information I needed. Awesome work, keep it up!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Clint Hollingsworth
October 29, 2025
"Bethany answered all my questions and was super helpful!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
CW Fritts
October 29, 2025
"Always responsive, professional and courteous. Highly recommended."
"Thank you for giving us a 5 star review ! "
martin porter
October 23, 2025
"Great service"
"Thank you for the 5 star review !"
Marc Deveaux
October 2, 2025
"My experience with this agency was nothing short of excellent. The staff was professional, knowledgeable, and thorough. They answered all my questions to my complete satisfaction. Thank you again for making the transition from my previous insurance company."
"We appreciate your 5 star review and kind words ! Thank you Marc !"
Jason Vineyard
September 12, 2025
"Thanks Danielle for your help."
"Jason, we appreciate you and your 5 star review! "
Hillary Jensen
September 9, 2025
"Bethany provided exceptional service by providing helpful information in a professional manner."
"Thank you for your review ! We are fortunate to have her on our team !"